New Forest District Council News

12 Sep 2024

New waste collection service due for the New Forest, 2025 to 2026

New waste collection service due for the New Forest, 2025 to 2026: garden waste bin truck blue sky logo (2)

New Forest District Council (NFDC) is progressing with arrangements for a new waste collection service for the district, to improve recycling and reduce waste.

It will be introduced in three phases, based on waste collections operating from NFDC’s three depots in Lymington, Ringwood, and Hardley. Depending on where a resident lives in the district, they are currently due to switch to the new service between summer 2025 and spring 2026.  

The new service will include new food waste collections, and wheelie bins for recycling and rubbish collections. Food waste will be collected every week, and recycling and rubbish will be collected on alternate weeks. 

Glass will still be collected the same way it is now, every four weeks. Properties will use the same container for glass which they currently use. 

Cllr Geoffrey Blunden, Portfolio Holder for Environment and Sustainability said “Thank you to all our residents who recycle, it makes a big difference. We will be updating our service so we can recycle even more, separate food waste, and reduce what’s thrown away.  

“This is something we must do to meet government requirements to separate food waste, and our own targets to increase recycling rates, tackle climate change, and reduce the amount of overall general waste, and litter from sacks.” 

“We are busy working on arrangements for the updated service, to ensure it works for the long term for our residents. As we progress with this, more details will be publicised. Nearer the time, we will write to residents and provide further details, including dates the new service will start in their area, how to use the service, how we can offer support, any changes to collection days, and when bins will be delivered.” 

NFDC will offer a range of support, including specialist waste advisors who will be on hand to talk to residents. 

The council is developing collections rounds, to understand exactly when each property in the district will join the new service.  

Before the new service is due to be rolled out, NFDC will confirm which areas of the district fall within the three phases.   

Residents can find more information about NFDC’s plans online at newforest.gov.uk/wastechanges  

Contact Information

Notes to editors

  • Some flats may have alternative collection arrangements, this will be agreed in advance. 

  • As well as visiting NFDC's website, residents can call the customer services hotline for waste queries (02380 285393), or visit one of the council's information offices, if they have any questions about the plans.
  • NFDC will continue to provide their assisted collection service for residents who are unable to put out their household waste to the edge of their property due to a disability, illness, or injury : Assisted collections for household waste - New Forest District Council 
  • NFDC is due to start using their new depot, based in Hardley, from early 2025. This will replace NFDC’s current depot in Claymeadow, Totton.  
  • The third phase, based from Hardley Depot, is currently due to start in spring 2026. This is to allow for changes to collections over Christmas and New Year 2025/26, to catch up on the bank holidays when waste operatives are not working. 
  • NFDC's new garden waste collection service started in April 2024, using wheelie bins.